Busy Monday Morning: JBSA Canyon Lake Says Be Patient!

Hang on!

Joint Base San Antonio-Canyon Lake (JBSA) said on Facebook this morning it is swamped with phone calls, emails, Facebook comments and messages about availability of its facilities.

Military ID card holders — active duty, retirees, civilians who live or work on base and their dependents — are asked to email requests and wait patiently for a response.

Meanwhile, staff are answering questions on its Facebook page.

JBSA Canyon Lake, located at 698 Jacobs Creek Park Rd., Canyon Lake, operates Sunnyside and Hancock Cove parks. Jacobs Creek is closed.

JBSA’s lodging email is jbsalodgingres@gmail.com. To reserve a slot at the marina email jbsamarinasuper@gmail.com. For request forms, brochures and a map of park visit jbsatoday.com. For more information call 830-964-3576.

The organization posted these general guidelines on Facebook this morning:

• Jacobs Creek is closed until further notice. JBSA does not know when this public park will reopen.
• Sunnyside boat ramp is now open. Hancock Cove remains closed due to Canyon Lake’s current water level. “Our ramps were not built properly.”
• Recreationalists must wear masks to interact with staff.
• JBSA is accepting reservations for tent camping starting June 1. Lodging is currently booked until the end of August.
• JBSA is not providing linens for lodging.
• Guest lists are not available. A military ID-card holder must be in each vehicle.
• Only 10 people per group.
• Park hours are 8 a.m. to 6 p.m. Sundays-Thursdays and 8 a.m. to 7 p.m. Fridays-Saturdays. All recreationalists must leave the park at close except or those with overnight reservations.
• Check-in times are 1 p.m. to 6 p.m. or 1 p.m. to 7 p.m. Recreational vehicles (RV) must arrive before closing time.
• Pets are allowed but must be leashed. Are not allowed in roped-off swim areas or on the beach.

About JBSA Canyon Lake (includes Jacobs Creek Park)

This 258-acre park is located on the north side of the reservoir. The terrain varies from flat to steep, with sparse tree cover on the southern portion.

Oak and junipers are dense on the northern portion.

The area is now three separately permitted areas, all operated by JBSA. Part of this area is operated under a permit agreement between the U.S. Army Corps of Engineers and JBSA. This joint-based facility includes specific areas managed by Fort Sam Houston and Randolph Air Force Base for the exclusive benefit of the military and U.S. Department of Defense employees.

JBSA also operates Jacobs Creek Park as a day-use area open to general public use.

The two areas managed for military members and defense department employees are open year-round and feature 216 total campsites. Forty-one of these sites have electrical and water hookups and 175 are without electricity and water. There also are 30 group campsites, two group picnic shelters and several cabins.

Two marinas offer 130 dry storage slides, 123 wet slips, fishing piers and boat rentals.

JBSA also features four boat ramps, a nature trail and swim beaches.