CLWSC Says Water Service Restored in Some Areas as It Works Through “Unprecedented Challenges”
5 p.m. Wednesday, Feb. 17 Update: Crews have restored water service to North Point. They are working in the FM 306/FM 484 (Rocky Creek Ranch) area, investigating a possible water outage impacting that area into Mystic Shores.
2 p.m. Wednesday, Feb. 17 update: CLWSC has water flowing towards Bulverde, however there are many leaks that need to be fixed before full pressure can be restored. Their General Manager is requesting customers call 830-312-4600 or go to SJWTX.com to report any leaks on their main service lines. Please do not report leaks on your side of the meter as it will overwhelm their dispatch system.
9 a.m. Wednesday, Feb. 17 Update: Crews continue to work quickly to restore service in our area. They’re working in Lakeside Park, The Oaks, Rolling Hills, Ensenada Shores, Village West, Rancho del Lago and Mystic Shores.
7:30 p.m. Tuesday, Feb. 16 update: Areas that have reported outbreaks also include Cypress Springs, Singing Hills, Cordova Bend, Hillcrest Estates, Canyon Lake Hills, Whitmire, Comal Hills, Lantana Ridge, SH 281 and Coyote Ridge area.
6:30 p.m. Tuesday update: Water outages are reported in Rebecca Creek, Summit North, Canyon Lake Forest, Hancock Oak Hills, Village West, The Village and Stallion Estates.
The water may be back on in Mt. Springs, the lower portion of Mystic Shores, the lower section of Vintage Oaks, Hancock and Clear Water Estates.
Canyon Lake Water Service Company (CLWSC) said it’s received unconfirmed reports of water-service restoration in those areas.
Crews were on the ground this afternoon in Rolling Hills, Startzville, The Oaks, the upper section of Mystic Shores and Vintage Oaks.
Outages continue in Bulverde and Spring Branch along U.S. Highway 281 and FM 306 west of Mystic Shores.
“As conditions change overnight, areas with water may experience low or no water pressure,” the utility posted on Facebook. “Road conditions and extreme cold temperatures may delay our ability to safely repair and restore service. Thank you for your patience as we work through these unprecedented challenges.”
CLWSC said regional water utilities like the San Antonio Water System also are experiencing multiple-outage issues due to loss of power and extremely low temperatures.