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Sheriff’s Office Launches New Online Reporting System

Comal County Sheriff Mark Reynolds urges residents to use a new online reporting system to file police reports. The system cannot be used for emergencies or to report lost or stolen firearms. Image courtesy of Comal County Sheriff's Office Facebook page.

Comal County Sheriff’s Office unveiled a new online reporting system today that residents can use instead of filing police reports in person.

Sheriff Mark Reynolds said his office is asking residents to follow COVID-19 guidelines set forth by government officials and the Centers for Disease Control and Protection to stay home and practice social distancing.

“This is designed to be a convenience and option for those choosing it and not meant to replace the in-person services of this office,” he said on his website and Facebook page. “If you ever need a deputy to respond in person, we are always at the ready.

“When we stop the spread, we can treat those affected and get this behind us,” Reynolds said.

Incidents that can be reported online include:

  • Burglary of coin-operated machine
  • Burglary of motor vehicle
  • Gas drive-offs
  • Harassing phone calls, text messages, emails or letters
  • Identity theft/credit card abuse
  • Internet fraud (item is purchased but not delivered)
  • Lost property
  • Loss of property (missing, not stolen)
  • Theft (all other property with value of under $2,500)
  • Theft of service (someone is paid for a service that is not delivered or provided)
  • Vandalism or graffiti
  • Violation of child custody orders

Reports can only be filed online if there are no known suspects and the incident occured within Comal County but not within the incorporated city limits of New Braunfels, Schertz, Garden Ridge and Bulverde.

The system cannot be used for emergencies or to report lost or stolen firearms.

All cases filed online will be treated the same as reports written by deputies. Filing a false police report is a crime.

For more information, click here.

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