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Water Woes Continue for SJWTX Customers in Canyon Lake, Bulverde, Spring Branch and Blanco

Customers in most areas are restricted to outdoor water use only but the situation in Blanco is so dire the city has cases of water and a filled water truck on standby. File image.

Water woes aren’t over SJWTX customers who live on the north side of Canyon Lake, Spring Branch, Bulverde and Blanco.

The water company’s system continues to slowly recover from yesterday’s double-whammy of high consumption and a repaired water-main leak on the north side of the lake.

“A small number of customers in some neighborhoods experienced low or no water pressure for a short time,” said Larry Jackson, director of Customer Service & Communications for the California-based utility, which is better known in the area as Canyon Lake Water Service Company.

In an update posted to its website at 4:30 p.m. today, SJWTX asked customers in the affected areas to avoid outdoor-use and landscape irrigation.

“To manage production, distribution and consumption of water, customers on the north side of Canyon Lake, Spring Branch and Bulverde should refrain from landscape irrigation until next week,” SJWTX said. “Wednesday, Saturday and Sunday are no-water days per our year-round watering schedule. Customers who water on Mondays and Thursdays (even-number ending addresses) or Tuesdays and Fridays (odd-number ending addresses) should skip their second watering day this week.”

The City of Blanco late this afternoon warned residents that Stage 5 water restrictions remain in place.

On Facebook, it said the million-gallon tank the city shares with Canyon Lake is not full.

“The City of Blanco currently has the reserve water tank full which allows for normal operating pressure in our system,” an administrator posted. “…The second leak was located this afternoon and is currently being repaired. The city is hopeful after this leak is repaired, the million-gallon tank will begin filling in an adequate amount of time.”

Just in case, the city said it has cases of water and a filled water truck on standby in the event the situation worsens.

“Please continue to conserve water during this time,” it said.

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